Jackie insulated softshell

We ship all orders within 24 hours of receiving your order. Often, the product will be delivered within 24 hours, but in this case, everything is in the hands of the courier. The courier has 1-2 business days to deliver the order.

Sometimes, there may be minor delays, but you will always be notified in such cases.

Product exchanges are possible.

In this case, please return the product to us using the same returns procedure described below.

Please include a note with your order number and the size you wish to exchange for.

For shipments outside of Poland, the shipping costs will be covered by the buyer.

If you wish to return an item, please ensure it is returned within 14 days of the delivery date. Items may be returned provided that:

They have not been worn or washed;

The items are in their original packaging with the original tags attached.

Complete the returns form (available for download in the returns and exchanges tab) or include a note with your order number inside.

Returns address:

JD Attack RETURN

Gliwicka 1

47-224 Kędzierzyn-Koźle

Phone: +48 797 773 314

Your refund will be processed via the same payment method used for the order, within a maximum of 14 business days.

If you have any questions, please contact us.

To file a complaint, please send the defective product along with the complaint form (available for download in the returns tab) to:

JD ATTACK Complaint

Gliwicka 1

47-224 Kędzierzyn Koźle

A response to your complaint will be provided within 14 business days of receiving it.