FAQ
Frequently asked questions (FAQ)
Will the sold out product be available again?
Most of our products are limited edition, meaning they won't be restocked once they sell out. However, some products are permanently available, such as the Cecile and Cathrine sets, or the Cilla breeches. If they are currently unavailable, they will be restocked and returned to the website soon.
For more information, please contact us:
jd@attack.com.pl
+48 797 773 314 (our consultants are available from 10:00 AM to 4:00 PM)
For more information, please contact us:
jd@attack.com.pl
+48 797 773 314 (our consultants are available from 10:00 AM to 4:00 PM)
How long will I wait for shipping?
We ship all orders within 24 hours of receiving your order. Often, the product will be delivered within 24 hours, but in this case, everything is in the hands of the courier. The courier has 1-2 business days to deliver the order.
Sometimes, there may be minor delays, but you will always be notified in such cases.
Sometimes, there may be minor delays, but you will always be notified in such cases.
Can I exchange products?
Product exchanges are possible.
In this case, please return the product to us using the same returns procedure described below.
Please include a note with your order number and the size you wish to exchange for.
For shipments outside of Poland, the shipping costs will be covered by the buyer.
In this case, please return the product to us using the same returns procedure described below.
Please include a note with your order number and the size you wish to exchange for.
For shipments outside of Poland, the shipping costs will be covered by the buyer.
How can I return a product and how much time do I have to do so?
If you wish to return an item, please ensure it is returned within 14 days of the delivery date. Items may be returned provided that:
They have not been worn or washed;
The items are in their original packaging with the original tags attached.
Complete the returns form (available for download in the returns and exchanges tab) or include a note with your order number inside.
Returns address:
JD Attack RETURN
Gliwicka 1
47-224 Kędzierzyn-Koźle
Phone: +48 797 773 314
Your refund will be processed via the same payment method used for the order, within a maximum of 14 business days.
If you have any questions, please contact us.
They have not been worn or washed;
The items are in their original packaging with the original tags attached.
Complete the returns form (available for download in the returns and exchanges tab) or include a note with your order number inside.
Returns address:
JD Attack RETURN
Gliwicka 1
47-224 Kędzierzyn-Koźle
Phone: +48 797 773 314
Your refund will be processed via the same payment method used for the order, within a maximum of 14 business days.
If you have any questions, please contact us.
I want to make a complaint, how can I do it?
To file a complaint, please send the defective product along with the complaint form (available for download in the returns tab) to:
JD ATTACK Complaint
Gliwicka 1
47-224 Kędzierzyn Koźle
A response to your complaint will be provided within 14 business days of receiving it.
JD ATTACK Complaint
Gliwicka 1
47-224 Kędzierzyn Koźle
A response to your complaint will be provided within 14 business days of receiving it.
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