Placing Orders in the Store is possible 24 hours a day, every day of the year.
Telephone contact is possible on working days from 9:00 a.m. to 4:00 p.m. on the mobile phone number: +48 797 773 314
The order completion date is counted from the moment the payment for the product is credited to the Seller's bank account in the case of payment by bank transfer or card.
The Seller's order processing time is 2-7 business days, depending on the availability of the ordered product.
Some rugs and saddle pads have a delivery time of up to 14 business days because they are sewn on a regular basis.
If the product is in stock, it is usually shipped the same business day or the day after placing the order.
WHAT ARE THE SHIPPING COSTS AND DELIVERY TIME?
1.Poland
InPost courier: 2-3 business days - 18, 50 PLN
InPost parcel lockers: 2-3 business days 15,00 PLN - Over 300 PLN Free Shipping *
*
2. Delivery outside Poland.
To determine the exact costs choose your country in the shopping cart.
Africa - 200 PLN
Asia - 200 PLN
Australia - 280 PLN
USA- 290 PLN
UK - 180 PLN
Europe- 60 PLN
Additional costs related to customs clearance in the destination country are borne by the customer.
RETURNS
If you made a purchase as a consumer or entrepreneur-consumer (when the order is not of a professional nature, resulting in particular from the subject of your business activity), in accordance with applicable regulations, you have the right to withdraw from the contract and return the goods without giving a reason, within 14 days from the date of purchase. receipt.
If you wish to return a product, please make sure it is returned within 14 days of the date the package was delivered to you. Products may be returned provided that:
They have not been worn or washed;
The products are in original packaging with original tags.
1. Fill the return form that is added to the parcel
2. Make sure your products have not been worn and have all original tags
3. Send the parcel to the address:
JD Attack returns
Jagiellonska 53
47-206 Kedzierzyn-Kozle
POLAND
phone +48 885050777
We will refund the money within 14 days from the date of receipt of the return shipment, using the same method used to pay for the order.
Complaints
In order to expedite the complaint, please attach photos of the defect or send the complained goods together with the completed form to the following address: JD Attack COMPLAINT ul. Jagiellońska 53 47-206 Kędzierzyn Koźle. After receiving your complaint, the Customer Service Department will contact you with further instructions. The response time to a notification is no longer than 14 days from the date of its receipt.